This course focuses on change at an individual, team, and organizational level. We examine how training programs help individuals improve their skills, how managers can use scientific principles to improve team performance, and finally, how organizations plan and execute change at a large scale. Topics include the development and evaluation of training programs, advances in training methods, the psychology of teams, the design of teams, team building and the steps of organizational change initiatives.

Learning Objectives

  • Demonstrate next-generation communications skills, including the ability to express ideas in video and audio formats;
  • Summarize how humans develop capabilities over their lifetime and the different contexts in which they develop – individually, as team members, and as organizational members;
  • Define basic learning principles;
  • Apply the basic learning principles to help people learn;
  • Explain job analysis and use it to create training;
  • Apply design principles to teams and identify interventions to improve performance;
  • Describe and apply basic principles of change management.Ìý